At Excel, we aim to provide both the highest standards of cleaning and service to each and every client. We work with every customer to tailor our services; and pride ourselves in customer relations so that every client that we deal with goes away happy.
We have a vast amount of knowledge within the cleaning industry and implement this knowledge daily to both support the structure and growth of our company, and to make sure that we offer the best service possible to our customers.
We understand that providing you with a clean and hygienic work environment allows you to concentrate on the function of your own business. Our assurance is to always ensure cleanliness of your premises resulting in a positive image for your business.
Our client commitment is delivered continuously by means of regular on-site visits; and good communication between you as the clients and our employees. We are constantly achieving mutual goals and seeking ways to improve whilst ensuring that the best service standards are maintained.
We are not a hard-sell company, in fact quite the opposite. We want your business because you choose to use our services. We want our growth and expansion to arise from our standards, reputation and referrals from a satisfied customer base.
We understand that a contract is an agreement between two parties – you and us. For each client, we build a foundation cleaning package which is then tailored to your requirements and budget. We believe that the agreement should be flexible for both parties, so that changes can be implemented and improvements can be made if necessary.
Our staff are fully trained, insured, and dressed in company uniform at all times whilst working. Our recruitment process is designed to bring on board employees who can deliver professional services and improve the image of our – and by proxy, your – company. After all, a cleaning company is only as good as its last clean.